Frequently Asked Questions

Answers to your common travel questions

We know you likely have a lot of questions before booking a trip, from what the experience will feel like day to day to how everything is organized behind the scenes.

These journeys are designed with care, and we want you to feel just as confident in the details as you are excited about the experience itself. Below, you’ll find answers to the most common questions around how our trips are structured, what’s included, and what to expect along the way.

Please review our Terms of Service for additional information.

[The Journey]

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THE JOURNEY

  • These are carefully curated small-group culinary and cultural explorations centered around each destination’s food, wine, culture, and people. Each itinerary brings together exceptional meals, meaningful encounters, privileged access, and time to enjoy the pace and character of each location in a relaxed and thoughtful way.

  • Our journeys are designed for curious, open-minded travelers with a genuine interest in food, wine, culture, and place. They are ideal for guests who value quality, personal connection, and a well-balanced rhythm of travel, and who enjoy sharing the experience with a small group of like-minded travelers.

  • Groups are intentionally small, generally between 12 and 18 guests, to preserve a personal atmosphere and allow for a more carefully hosted and flexible experience.

  • Each journey is personally hosted throughout by Felix Meana, co-founder of the Cúrate brands and Curate Travel, as well as the team at our Spanish offices which is led Ernes Olasagasti, an experienced tour guide with more than a decade of experience leading luxury tours and beyond. This trusted local team oversees every detail on the ground. To learn more about your guides, head to our about page to meet the team!

  • Yes. While each itinerary includes a carefully designed program of experiences, there is also time to rest, explore independently, or simply enjoy each destination at your own pace. We believe this balance is an essential part of a truly enjoyable journey.

  • These journeys are designed to be comfortably enjoyed by most travelers and do not require a high level of physical fitness. That said, guests should feel comfortable with moderate walking, occasional stairs, and active days that may include visits, transfers, and time spent standing. Specific details for each itinerary will always be shared in advance.

  • Yes. Many guests join on their own, and the group atmosphere is warm, welcoming, and easy to integrate into. A single supplement may apply for those requesting private accommodation.

[Booking, Payments & Cancellations]

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Bookings, Payments & Cancellations

  • Reservations are made directly through Curate Travel. Submit an inquiry via our contact form to book directly with our tour coordinators! Once your place is confirmed, you will receive the next steps, payment schedule, and all relevant pre-departure information.

    Note: your spot will not be considered “Booked” until Terms of Service are signed and your 25% deposit has been received.

  • Yes. A 25% deposit is required at the time of booking to confirm your place on the journey.

  • The remaining balance is due 90 days before the start of the trip.

  • Cancellation terms will be shared in full before confirming your reservation and may vary depending on the specific journey and the suppliers involved. As a general principle, deposits are non-refundable, and additional cancellation charges may apply closer to departure. We strongly recommend purchasing travel insurance to protect against unforeseen changes.

  • In the unlikely event that a journey must be cancelled by Cúrate Travel due to unforeseen circumstances, all recoverable payments made directly to Curate Travel for the tour program will be refunded in full. We are not responsible for independent arrangements booked separately by guests, such as international airfare, unless otherwise stated.

  • While all journeys are carefully planned, occasional changes may become necessary due to factors such as weather, local conditions, operational requirements, taxes, or significant currency fluctuations. Should any material changes arise, they will always be communicated clearly and as early as possible, and any necessary adjustments will be handled with transparency and care.

  • Flexibility is sometimes an essential part of travel. If adjustments are required due to weather, local conditions, or other unforeseen circumstances beyond our control, we will communicate them clearly and make every effort to preserve the quality, character, and overall spirit of the journey.

[What's included]

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What’s Included in the price of your trip

  • Unless otherwise specified in the itinerary, the journey price includes accommodations, internal ground transportation, scheduled gastronomic and cultural experiences, entrance fees where applicable, most meals and selected beverages as outlined in the program, airport transfers within the recommended arrival and departure window, and dedicated hosting and support throughout the journey.

    Note: your spot will not be considered “Booked” until Terms of Service are signed and your 25% deposit has been received.

  • In most cases, yes. Many of the dining experiences include carefully selected wine pairings, water, coffee, and other beverages chosen to complement the meal and reflect the character of the destination. Exact inclusions may vary slightly depending on the specific itinerary and venue.

  • Yes, arrival and departure transfers are included within the recommended trip schedule. Full timing guidance will be provided before departure so guests can plan accordingly.

  • Yes. All internal transportation included in the itinerary is arranged by us and operated using premium vehicles selected for comfort, reliability, and ease throughout the journey.

[Not Included]

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What’s not included in the price of your trip

  • International airfare, travel insurance, passport or visa costs, meals or beverages not specifically included in the itinerary, personal expenses, gratuities for guides and drivers unless otherwise stated, pre- or post-trip accommodation, and any optional or independent activities outside the confirmed program are not included.

    Note: your spot will not be considered “Booked” until Terms of Service are signed and your 25% deposit has been received.

  • No, travel insurance is not included. We strongly recommend that all guests purchase comprehensive travel insurance covering trip cancellation, medical expenses, travel delays, and personal belongings.

[Accommodations & ROoming]

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Accommodations & ROoming

  • Our journeys feature carefully selected hotels and accommodations chosen for their comfort, character, location, and sense of place. Depending on the itinerary, these may range from refined boutique hotels to distinguished luxury properties.

  • Yes, a single supplement generally applies for guests requesting a private room. The amount varies by itinerary and will always be provided before booking.

[FOOD, WINE & DIETARY NEEDS]

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FOOD, WINE & DIETARY NEEDS

  • Each itinerary includes a carefully curated range of gastronomic experiences, from celebrated fine dining and exceptional contemporary restaurants to traditional establishments, local producers, wineries, markets, and more intimate meals that reflect the identity of the region.

  • We will always do our best to accommodate dietary restrictions, allergies, and food intolerances when informed sufficiently in advance. We work closely with restaurants, chefs, and local partners to manage these requests with care. However, due to the nature of certain destinations and traditional culinary experiences, not all preferences or restrictions can always be guaranteed in every setting.

  • Vegetarian guests can often be accommodated, depending on the destination and itinerary. Vegan diets may be more difficult to accommodate fully in certain regions or experiences. We encourage guests to discuss any dietary requirements with us before booking so that expectations can be assessed properly and transparently.

[Luggage & What to pack]

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Luggage & What to pack

  • We generally recommend comfortable daytime clothing, good walking shoes, sun protection, and a light bag for daily outings. Depending on the season and destination, layered clothing may also be advisable. For some dinners, a smart-casual style may be appropriate, and any more specific dress guidance will be shared in advance.

  • Guests are encouraged to travel with manageable luggage suitable for a multi-stop journey. Specific recommendations or restrictions, if relevant to a particular itinerary, will be provided before departure.

  • Guests are encouraged to travel with manageable luggage suitable for a multi-stop journey. Specific recommendations or restrictions, if relevant to a particular itinerary, will be provided before departure.

[Health & Safety]

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HEALTH, SAFETY & PRACTICAL CONSIDERATIONS

  • Yes. We work with trusted local partners, vetted providers, and carefully selected destinations to ensure that each journey is well organized, comfortable, and as safe as possible. During scheduled activities, guests are accompanied by our team, and for any independent time, practical guidance is provided to help guests explore confidently.

  • Yes. Any relevant medical conditions, allergies, mobility limitations, or special needs should be communicated at the time of booking so that we can assess the journey's suitability and assist where possible.

[OPERATIONAL RESPONSIBILITY]

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OPERATIONAL RESPONSIBILITY

  • Curate Travel manages the guest relationship, booking process, and overall journey design.

  • Yes. Any relevant medical conditions, allergies, mobility limitations, or special needs should be communicated at the time of booking so that we can assess the journey's suitability and assist where possible.

  • All on-the-ground operations are delivered by Cúrate Travel’s founders and our team in Spain! Curate Travel's trusted local operating partner, together with a carefully selected network of hotels, restaurants, guides, drivers, wineries, and other local providers.

  • Throughout the trip, guests are accompanied by the hosts and supported by the local operating team, who oversee logistics, coordination, and day-to-day execution to ensure the journey runs smoothly and with close attention to detail.